Customer Feedback

Many thanks for running the Invesco event on the 20th for us. everyone really enjoyed themselves and certainly emraced or overcame their own challenges in one way or another!

We've raised an amazing £12,107 from one day, so all very well worth it and I belive there's appetite to run it again next year! 

Thanks again for everything in the run up to, and over the course of our Brecon Beacons 50km Adventurathlon, it went really well, with the weather certainly being an additonal challenge! Thank you also for the pad for the canoe! 

Let's reconnect re 2023 in a month or so once you've had your break. Enjoy Greece, remember to put your feet up!

Dave and Dan, 

I would just like to say a huge thank you to you both and all the team ahead of the exciting next couple of days. 

A great team effort and so far we are at £33,000 raised Dave, with ambitons to really get the team pushing for more with their photos and social media over teh next 72 hours! 

Please pass on our special thanks to Tim, Alex and Dave. These 3 gentlemen were amazing for the 4 days. Our team have only given me positive fedback on their experience. 

The entire Adventure Cafe team have been faultless in helping us organise and execute the Paris ride. 

I would have no hesitation in recommending your team to friends and family. Let's see what I can come up with for 2023. I will be in touch :-)

Thank you so much for supporting the first London Walk. You were absolutely incredible to work with. It wasn't an easy brief, we had an extremely tight timeline and of course working in COVID. Public toilets closed, dealing with many councils, working out an event with smaller numbers - then re planning as numbers increased, one of our partners pulling out, dealing with a variety of stakeholders, having to change plans for the registration etc at the last minute, protests blocking your way in on the day - we had it all! 

Your belief in the event and the desire to make it work was so evident throughout and it was an absolute pleasure to work with you on making it happen. I like a challenge too and this was definitely that! 😆

However it all came together on the night! The feedback has been incredible from everyone - and that is certainly down to your team and how well you looked after people. You created a great atmosphere as well and the whole night was a great experience for all of us working as well as participants. 

We've so far raised £90,000 for the sector and I am hoping that will reach £100k as everyone wraps it up.

Personally you kept me sane (on the whole) and the energy and enthusiasm you put it into was brilliant to work with. You tackled the many issues head on and were really straight forward and clear with your responses. It was one of the most challenging things I have ever worked on but as a result has been one of the projects I am most proud of in my career. 

I look forward to working together on the next one! 

Fraser and The Adventure Cafe team helped to plan a 3 day bike tour of the Lake District for me and a group of friends in September - it was a great 3 days, really well organised and managed, Fraser and Jo were both great guides through out the tour. Would thoroughly recommend using Adventure Cafe for anyone looking to organise a similar trip.

This has been a brilliant experience, and on the balance of things, I'd say I've enjoyed it. Adventure Cafe have provided wonderful support throughout to the point that all i've had to worry about is getting on a bike each morning!

Great people, Impeccable Organisation, Superb Understanding of what was wanted.

In late September-early October, 5 of undertook the Land's End to John O'Groats cycle ride over 9 days. Given the logisitical challenges presented by Covid 19, this timing seemed like our best window but was still complex to organise and potentially fraught with difficulties. Adventure Cafe took care of this for us and their organisation was flawless. The planned our route (taking in some of the UK's great rides) along B roads where possible and dave it to us "oven ready" to load onto garmins at the outset.

They drove our gear from hotel to hotel (which they had booked), they took care of us for water bottle and snack refills, lunch bookings, bike mechanics, spare parts and even good humour (when ours might have been lacking on a day with "weather"!)

I can't recommend Richard, Fraser and the team highly enough. Practical, personable, professional and call it how they see it - just really great. A+++. If you reading this and thinking about using them- don't think anymore- just use them- they'll get the job done brilliantly and you'll be so happy you chose them.

Richard, you guys were amazing. We loved every minute. Thanks for making this event thoroughly enjoyable for all. Here's to next year!!!

Back safely after doing the hardest thing I’ve ever done (and I’ve done a lot of hard things!). Definitely character building and if I had a time machine I would still do it again. Sometimes in life we have to go through adversity in order to achieve our dreams and seeing my son achieve his lifetime dream absolutely fulfilled me. Another bucket list tick!

Thank you so much to you and team, Dave! Such a professional operation. Bossed it. Thanks for steering us through the mud, puddles, high tides and crowds!

Adventure Cafe team put together a route and supported 60 cyclists of all levels to ride the Toulouse to Barcelona over 4 days. The route was amazing!! The support provided was first class with the team working from dusk till dawn behind the scene's ensuring our riders were fully supported. All the staff were super motivated and made the challenge an unforgettable one for all the right reasons. Thank you AC 

Completed recently a cycling trip from Toulouse to Barcelona supported by the Adventure Cafe. The organisation and structure was superb and the guide/riders and the whole crew was fantastic. Not only they love what they do but they also put a lot of effort to make it fun and enjoyable but at the same time staying professional. It was a pleasure to have Fraser/Tom/Jo/Steve and Rob supporting myself and others for this big cycling ride.

Just ridden to Paris, assisted by Fraser, Tom and Martin from Adventure Cafe. It was a well planned route, catering for all abilities and made time for relaxed coffee breaks. To sum up, it all went without a hitch and was very enjoyable, and with 17 riders to look after, this is a testament to the team who made it look easy.

The trip was great. It was amazing, we were so lucky with what we saw. Safari was lovely. Lodges, amazing!

Hadrian's went very well. Everyone loved it and are pushing me for 2020 challenge ideas

- Fantastic event, very well planned. Felt very safe and that support was there if needed. Thank you creating the opportunity to take part in such a lovely event for a good cause.

- The event was professionally organised and Adventure Cafe really gave a gold star experience. All safety angles were covered expertly and they were fully in control at all times. Working together allows npower colleagues to bond through a common goal - raise money for a great cause and also help push each other up them hills!!

- The event was perfectly managed and organized. It felt like we were all a family even though we had only just met. I would absolutely sign up to more events like this, it helps to network within the business, plus it really helps with personal wellbeing, with the added benefit of raising money for a very worthwhile cause.

- Absolutely loved it, couldn't have been organised any better. Thank you so much to everyone who was part of this

I’d like to thank you again for all your and your colleagues’ hard work on this project, you’ve been absolutely incredible in accommodating our crazy ideas and being beyond patient with us! It has been an epic success and we will talk about it for the years to come.

- Incredible teamwork and an amazing experience. the location was stunning and I met people from all over the company. Adventure Cafe provided an excellent crew, who were really supportive throught the challenge. 

- I fel so proud to have been part of the npower Macmillan Hadrians Wall Team. I met so many wonderful people each with their own story as to why they were taking on this challenge. As a group we raised over 12k which will be matched by npower and help everyone with cancer live life as fully as they can

- Extremely well organised event from start to finish, could not be imrpoved! 

I had an amazing time and met some wonderful people from around the business. I would love to do something like this again.

It’s the first time I have ever raised money for charity and taken part in any form of event. I am very pleased that I was given the opportunity and that I was able to complete the task.

I thought the trip was really well organised, both from npower’s side & also the guys from Adventure Café, who were really friendly and talkative. Both the evening meal and breakfast were great. Really enjoyed the experience as it’s a lovely place to visit; look forward to doing another challenge in the future.

I just wanted to write to you personally thank you and your team for all your efforts in producing such great events! As Catherine said both the trek and cycle were such a success and we've had amazing feedback from participants. Fromt my point of view it is so great to work with you and your team, nothing is ever too much trouble. As a heads up I already have 70 on 'interested' list for cycle next year so we really are getting these locations spot on!

Just wanting to thank you and your team for the most fabulous day. It was so fun!

Your professionalism was remarkable and everyone commented on how friendly  ( and cool!) you all were.

I would absolutely love to do something else with you one day.

Thanks again- we really could not have done it without you.

We wanted to send over a huge THANK YOU for all your help in the organising of this trip. The press had the most amazing time and a lot of that was down to your support with all the planning. Thank you for being so patient with us, I know we have been a nightmare at times but we really appreciate it all. As promised we will share your details round the office in case anyone else is planning something similar to be considered.

The event was so much more than a long walk. Tough at times but togetherness kept everyone going. A hugely well-planned event that resulted in a fantastic amount raised (about 45k) and generously topped up to 50k by Steve Parish.

It was a great experience, that I’m so proud to have been a part of. Tough going though!

Amazing experience. Great camaraderie. Everyone so friendly and a great chance to represent your club and help the Palace for Life Foundation help young people in our community. Makes us proud to be Eagles!

Great camaraderie of Palace fans getting each other through the challenge and seeing Palace legends and the Chairman out for the walk, too.

It was a very well organised, route was very good and clearly made aware of the route. The service at the stop offs where excellent. Marshalls were brilliant.

Thanks for an amazing trip, thoroughly enjoyed it!

Most enjoyable ride experience I have ever had.

Adventure Café did a great job of organising and running this amazing ride. I personally have really pushed myself to prepare and complete this ride, and have felt very well supported by Adventure Café. I’d strongly recommend them to anyone, and am looking forward to future trips organised by them.

I couldn't recommend Dave and his team enough. They organised my charity walk to perfection from start to finish. I didn't have to worry about the organisation which enabled me to concentrate on the fundraising. They are also the loveliest bunch of people and it was an absolute pleasure to work with them. 10 out of 10! xxx

Thank you for all your support. This weekend for the group was fantastic and everyone massively enjoyed it. We have raised nearly £2500 so buzzing about that also. I’ve received great feedback about Rob the ML so please send our thanks etc his way!!

Thanks so much to you and the team for overseeing and running the event yet again, so well. the fundraising (with matching) is now over £16,150 so an amazing amount for a relatively small group of people which you were definitely a part of.

I just wanted to ping you a note off the back of what has been a fantastically successful first LSEG Cycle Challenge. Hopefully the first of many. Tom and Andy are both a credit to your company and really made the trip a seamless and very well organised experience. To be able to marshal a group of such varied ability and experience on the bike, through such a demanding itinerary and everyone come out with a beaming grin is nothing short of heroic!

Everyone that took part is unanimous in their praise of both of them.

Thank you so much to Adventure Café for keeping us safe and helping complete our pedal and paddle marathon! The dream time just completed 25km cycle and an 18km kayak! 

All the money raised for the Wisdom Hospice! 

We rode from London to Paris and it was an incredible amount of fun- they picked a lovely route, provided tasty lunches and dinners, and made sure we made it! Not having to worry about bags or bikes or transport made the whole trip so much more enjoyable, and it's a trip i'll remember fondly forever.

A fantastic day – And from the point of sign up the comms sent out were spot on. Adventure Café were excellent, from   every aspect from the team talk the night before the walk covering health & safety, being supportive, giving everyone the confidence to enjoy the day – you knew you were in safe hands. Just brilliant – I shall definitely being doing another one.

- Thanks for the experience. Everything ran smoothly and was so organised. I had a great time and would definatly do it again. Thanks to everyone involved.

- Great idea to have mountain guides/leaders lead the hike groups – it took the stress out of the event as there was no need to worry about navigation, ours was also great at keeping us going, spent time with everyone during the day. Thanks for the opportunity to join in and for organising, it was a great experience!

- Well organised event. I felt we were in safe hands at all times. The walk was spectacular in terms of scenery and was fun whilst being a challenge.

- Really, really enjoyed the event, it was really well organised, Adventure Café were brilliant and supportive throughout – our leader was excellent, made an effort to chat to every single one of our group throughout the walk.

Amazing weekend. Great group and very well organised.

It was an absolute blast! So many giggles and wonderful memories. Awesome route and very well organised. 

Just trekked up Mount Olympus and cannot thank the Adventure Cafe team enough for all their organising and support. Fantastic and will be highly recommending them.

Just trekked up Mount Olympus and cannot thank the Adventure Cafe team enough for all their organising and support. Fantastic and will be highly recommending them.

We did the Adventure Cafe Mega Abseil event in Weston-Super-Mare and had a great time! The event was well organised and the instructors were really friendly and helpful. I would definitely recommend it!

We partnered with Adventure Café to organise a Three Peaks challenge for one our corporate partners. The team are just amazing. They are so quick to reply and answer questions , flexible in helping us meet the changing needs of our partner, and the trek, guides and organisation was to the highest standard. We would not hesitate recommending them to anyone looking to arrange their own challenge events

Just back from another trip, so many thanks for this, and for organising such an excellent tour of the Douro Valley. All seemed to run like clockwork!

A great trip, and now that I know how to get up hills, there will be no stopping me.

Many thanks indeed and looking forward to the next one.

Thank you for organising something that will leave a lot of memories in their minds, thank you for the enthusiasm of Dave and Tom. It was a great ramble through the country and just about managed to stay upright in the mud, we had such a laugh. So many great memories and would definitely recommend you to set up something in future. So thank you, for the experience, for the memories, for the laughs.

Fantastic trip gents. Some great riding, places, and company. Another thoroughly enjoyable adventure (cafe!). - Mallorca Round the Island

Happy travels to all! Thanks again for a wonderful trip in Mallorca. That was no.7 of Adventure Cafe trips for me since Sept 2012. Every one of them was outstanding. Looking forward to meeting up again in the near future for another Adventure cafe trip. - Mallorca Round the Island

I just wanted to say how much I enjoyed the trip. I can honestly say that for me it could not have been better, my only issue being entirely down to me and my size/fitness. Please keep me abreast of what's in the pipeline as I cannot wait to go on another one. Whatever success you have is thoroughly deserved. A professional but accessible and friendly effort all round. - Douro Valley

Brilliant, thanks guys!

Thanks again for all the organisation on Saturday, honestly it was so smoothly done it almost was very un-Palace haha!

So pleased with the total raised too.

Crystal Palace - Marathon Walk

Just wanted to say a massive thank you to you and the team for everything you did on Saturday and in the weeks beforehand to make our Cotswolds challenge happen! We really appreciate you rolling with the punches and making sure everything went ahead and went well! Everyone had a great day and are really grateful to you for delivering a fantastic event. We’d like to get next year’s event confirmed before Christmas!

Thanks again for an amazing experience! - Prague to Budapest

I will say that AC did an incredible job today and you made the day a fantastic success. Everyone who was on the ride has nothing but positive words to say. - Cambridge to London

I will say though that AC did an incredible Job today and you made the day a fantastic success. Everyone who was on the ride has nothing but positive words to say.

I just wanted to say thanks to you and the Adventure cafe team for organising a great Three Peaks Challenge for Allianz and Hammersmith & Fulham Mind. It was brilliant and I only heard positive feedback from the team. The guides were very professional, patient and competent. I was in the (much) slower group so Martin was with us and had the task of waiting for us/encouraging us up all 3 peaks, and he was a great guide and made the trip even better. Thanks again and if we do something similar in the future we will definitely use you again.

I Just wanted to say what an amazing experience this was! I loved every minute! you were all fantastic and thanks for the endless times you had to wait for me to get up the hills. - Beck L2P Sept 2017

Just completed your three peak challenge organised through Mind. 46 people, all mixed abilities and you guys got it perfect. Absolutely loved the experience. David the Team manager was great. Rob our group leader was sound. Loved it and would happily recommend you.

I would like to say how much we all appreciated the amount of hard work and diligence Alan, Ash, John and Fraser put into our trip to ensure we had a safe and enjoyable experience. - Duestche Bank Giro Tuscany 

Thanks to all of the Adventure Cafe team. Ollie and Jon in particular for being so supportive 

Thanks guys loved every minute - London 2 Manchester L'oreal

Thank you! It was an amazing experience, such a sense of pride! I'd really appreciate if you could pass my thanks onto the guides who supported us, particularly Alistair and Dave who were amazing! Thanks for all your support.

Just to echo what's already been said; what a fantastic trip with a great bunch of people. Well done on doing a fantastic job (once again) of hosting the trip and to Richard and Si for their professionalism in guiding and keeping all safe. - Slovenian Jullian Alps for St James Wealth

Thanks again to you and your time for all your help with last week’s event, which was a great success, and the feedback has been excellent. - Barclays Corporate

We have had an incredible 2 days! On behalf of everyone who contributed, donated, supported, helped and cycled – sincere thanks to you all – it was an event that will live with us (and I’m sure each of you) for the rest of our lives.

A very big thanks to all of you for organising our charity abseil this weekend. It was a fab sunny morning spent in a lovely location…I couldn’t think of a better setting or group of people to abseil off a quarry with! Thank you to Dave and Richard for their expert, friendly guidance.

I just wanted to follow up on conversations over the past couple of days and thank both the leaders for all they did while we were in Italy. The trip was great and I thoroughly enjoyed it. Thank you. You’ll be seeing me again!

Hi 

Just wanted to let you know I have had MANY emails this morning telling me how fantastic yesterday was, and how wonderfully organised and supported.

Please do pass on this message of thanks to the rest of the team, and I will see you in a couple of weeks! 

(London 2 Brighton training for corporate around the island) 

I’d just like to say a MASSIVE thank you to you both for all of your support to Oliver Wyman during the Three Peaks and London 2 Paris challenge.

Everyone had a great time and praised the Adventure Café teams for your support. So just to reiterate - thank you to you both and all of the Adventure Café team for making this so successful!

Dear Adventure Café team - Many thanks for putting together a terrific cycling event for us this past weekend. I thought it all worked out incredibly well, with slick organisation from start to finish - quite an achievement when herding 150 riders of varying ability over 260kms. So far as I know, everyone made it without any major incidents. I was also impressed with your ability to arrange perfect weather in France, even though it was apparently quite grim in the UK on Saturday!

Adventure Café Team - Many thanks for putting together a terrific cycling event for us this past weekend. I thought it all worked out incredibly well, with slick organisation from start to finish - quite an achievement when herding 150 riders of varying ability over 260kms.

It was an absolutely amazing experience, climbing three fantastic locations surrounding by a lovely group of people. I couldn't have asked for more!

I was very nervous about doing the 3 peaks within 24 hours but the team were fantastic and everyone displayed positive energy (even at 3am). I can honestly say I will be doing more trekking after this, I thoroughly enjoyed the experience and look forward to doing another challenge with Adventure Café.

Thanks again for the great job you folks did with the organisation and support of another fab event for PRA

Just a quick thanks for an amazing cycling trip. Paul and I had a great time, we really felt that the organisation and running of the event was escellent.

We both gave it a 10/10…

Wanted to pop you and thank you for the stellar few days. You and your team did a phenomenal job and I’m glad we went with you. I know I’ve come back and given a glowing review of you to the decision makers here when it comes to next year’s ride. Thanks again.

A special word of thanks.....

Not only did our leader keep as all safe, but was brilliant in getting the transfers sorted out and keeping me informed all the way. I will be recommending to Mark that we use Adventure Café again next year.

Having completed the Way of the Roses event last weekend by supporting amputee friends in Limb Power, please pass on a huge thank you to Alan, Neil and Olly. The success of the event must be attributed to all three of them whose attention to detail throughout the whole trip was constant, they worked completely as a team and knew when to offer encouragement and support with-out being overbearing or patronising.

A huge thank you to you and your team for a fabulously supported event.  I hope you had some time to chill out in Mallorca yesterday! Look forward to meeting up in August to kick start 2017!

I have just participated in the Jeff Stelling Marathon walk, day 10 and I just had to take the time to email you and let you know just how brilliant your company was in managing the walk. I run long distance races and am used to good marshalling but honestly your guys were amazing. It’s no easy task stopping London traffic at the best of times never mind stopping it to allow some 100 people to cross but your guys somehow managed it brilliantly.

Honestly it was brilliant, I was extremely impressed and just wanted to say thanks and please do pass on my comments to others in your organisation because those involved were superb

You guys did a truly awesome job today getting us all safely around, and what top guys you were too, thanks so much.

Jeff Stellings PCUK/Sky Sports Men United March walking 10 marathons in 10 days from Hartlepool to Wembley

Just wanted to pass on our warmest thanks for one of the most incredible trips we’ve ever made.

It tested us both physically and mentally and I sincerely believe we all came back to UK with a new mindset……”Put your mind to it and it becomes possible”

The service and organisation provided by yourself and Yousef was near faultless…. Just those damn cold beers at the end would have been a god send… ;-)

I think the experience was what it was due to the time you invested with us prior to the event plus the daily evening research you did for us. Additionally adapting the plan where required to accommodate our mixed ability group. It was nice to have the reassurance that we had a strong and competent support team throughout the adventure.

Many thanks and regards

Sanj

Grant Thornton have worked with Adventure Cafe for the past decade when engaging in high ‘octane’ fundraising events; such as the Three Peaks climbs and more recently an abseil off the Grant Thornton Euston building.  We have a long association with the Adventure Cafe team who are brilliant at providing expert guidance and, importantly, safety and risk analysis for these activities.

I would like to say a massive thank you to all at Adventure Café for making the London to Paris cycle absolutely fantastic, the support from start to finish was excellent. As part of the open group on the trip on the 23rd July 2014, I’m sure I speak for all of us when I say the trip was thoroughly enjoyed by one and all. Well done guys, you do a brilliant job. Martin, our team leader was particularly excellent at being able to give everyone a bit of what they needed, to not only get everyone there but to allow all abilities to work together as one team. Whether fast or slower, everyone appeared to not only meet their expectations but to go beyond.

A big thank you to Adventure Cafe for the professional set up and effort to lead the 45 cyclists from Prague to Belgrade and helping ALIVE Charity Foundation make their annual fund - raising cycling challenge for Cancer a spectacular success.
   

I did the London to Paris ride in July 2014. Richard and the Adventure Cafe guys made it a great experience.

We just wanted to say a BIG thank you to you all for our 3 Peaks Challenge weekend, Derek was so excellent and we are going to send him an email to say thank you separately! Should any other team building or fundraising things come up in the future TNS will not hesitate in contacting Adventure Café. 160816

Can't thank you enough for a great trip through the Knoydart. Lots of fun, gruelling at times and an amazing piece of the country explored. Thanks again from all the guys

A huge thank you to you, Sarah-Jane and Alex for a great day today! Will and I really enjoyed ourselves and you all made it relaxed and fun – looking for our next challenge already!

I am just writing on behalf of all of the girls on our 'Dartmoor Divas' team to thank Adventure Cafe for organising a great event for us. It went very smoothly, we had great weather and a wonderful time.
 
A special thank-you for giving us Rob as a guide... I think we aged the poor chap by several years but he remained calm, stoic and determined to allow us to enjoy our adventure our way whilst keeping us safe. He is a lovely guy and we all enjoyed having him on the team. 

Thank you for such a fantastic weekend, I don't think I have ever enjoyed myself so much. It was lovely see you all, can't wait to see you all again at the next Khipu bash. Thankyou Adventure Cafe!

Thanks ever so much for the photos and for all you did to make the cycle such a success. We really appreciated all your support both before and during the trip, and I will certainly recommend Adventure Cafe to my colleagues.  Susie - Wateraid

Just wanted to say what a brilliant job you did this weekend - all the squelchy participants were singing your praises! So, many thanks for making it such a success against all the odds!

Brilliant! I’m missing it! Can we do Morocco next?

I'd like to say a big thank you for the professional manner in which the trip was organised and run. In addition to the pre planning and preparation you provided I would like to extend a huge thanks to the 3 cycle leaders who showed great patience and support for all the riders - all three were flexible in meeting our needs and ensuring our whole trip, including the evenings, were enjoyed.

Just to say thanks so much for the last 4 / 5 days. We all described the trip as “Epic”. Had a fantastic time – great roads, great company, great leadership. And if I’m honest, your map reading was pretty good too!

Top weekend fellas great company and a job well done.

The weekend was a great success - thank you all very much. Steve the guide was great and once the pain goes away I'm sure we will all look back with a smile not a grimace!

We had a great trip, angst and all - we have come back full of scary moments and plenty of memories, and lots of laughs so thank you for that! I hope you have a relaxing weekend before you set off again into the unknown!

Thanks for a wicked time on the 'Road to Morocco'.

Yet again, another great Adventure-Café production! Me n Ruthy are feeling a tad tired and aching a little, but it’s all worth it for the fantastic insight to life in north Africa, and the feeling of “achieving something completely stupid!

Thanks again to you all

Climbing Kilimanjaro with Adventure Cafe was one of the most exciting, challenging and rewarding trips I have ever been on. Living amongst the locals showed us a fascinating insight into their culture, the mountain and how life revolves around the highest freestanding mountain in the world. I will remember celebrating on the top with a group of friends I had only met just over a week ago for the rest of my life!

Just a quick email to say thanks to Richard and the other leaders, Paul, Dave and Derek; that practically all of us made it within the 24 hours. Can you please pass on my thanks to them, and I know that everybody was full of praise for their efforts and enthusiasm.

We are already planning our next Challenge!